Refund policy
Easy Return & Exchange Policy
To return or exchange an item, please follow these steps:
1. Repackage the item in its original packaging.
2. Ensure the item is unused, undamaged, and in its original condition.
3. Return the package to us within *15 business days* of delivery.
Once we receive the returned item and confirm it's in good condition, we'll process your exchange or refund promptly.
*Refunds*
- If you’re eligible for a refund, we’ll process it to your original payment method within 5-7 business days after we receive and inspect the returned item.
- Refunds will include the item’s purchase price but exclude shipping fees (unless the return is due to our error).
- You’ll receive a confirmation email once your refund has been processed.
*Shipping Costs for Returns*
- Customers are responsible for return shipping fees unless the item received was defective, damaged, or incorrect.
- We recommend using a trackable shipping service to ensure your return arrives safely.
If you have any questions or need help with your return, feel free to contact our customer service team.